Ever heard the saying, “You are what you say?” Well this is a very true statement and as a business owner one you should not take lightly. The reason is simple because you want to succeed and hopefully leave a legacy, also known as your business, to your loved ones. But you can’t do that if you are always speaking the negative of being a business owner. It just won’t happen.
Just think about what the Bible says about the tongue in James 3:7-9 – “For every kind of beast and bird, of reptile and sea creature, can be tamed and has been tamed by mankind, but no human being can tame the tongue. It is a restless evil, full of deadly poison. With it we bless our Lord and Father and with it we curse people who are made in the likeness of God.” This one passage should show you that your tongue can garner you a successful business or destroy it. Want to know how? Keep reading but brace yourself because you just might find something you currently do or have done.
When a client upsets you, you immediately make it known to others. Always remember you never know who someone else knows. With that take certain care to never speak ill against a client or potential client in a manner that could be detrimental to the growth of your business. You may think you are venting when you use your social media accounts and tell the events of what happened between you and the client but be assured the world is smaller than you think and the Internet has a stronger and faster memory than you do. If you are upset at something a client did or said, keep it to yourself and use it as a learning tool for another day. Please don’t take your grievances to Facebook or Twitter just because you have to “let it be known you are not to be messed with.”
You share confidential information although you never mention the person or persons involved. “As a seasoned business owner, I am always perplexed how people feel the need to share confidential information about a client experience just to gain admiration or sympathy from others,” says Lara Michelle, owner of Legendary Beauty Cosmetics, a direct selling company specializing in makeup and skincare products for women of color. Confidential is just that … confidential. Use successes from an experience, not the negative or the steps and actions or even the resistance. As a business owner you are not on an interview to get a job you are highlighting your accomplishments and telling a potential client how you will better their business.
You relate the hardness of your business. “I had a long day with my clients.” “Ugh these clients don’t understand what it takes to run a business, LOL.” There are so many negatives comments you actually say before you ever get the goodness of being a business owner. Yes it is important to be honest about your situation but some things should be taken to God first and only God before you share with others. Instead of fixating on the negatives of your work day try making every experience positive. For instance, instead of chastising clients for being hard on you, simply thank God that you have clients and listen to what they have to say. There may actually be an opportunity in the fussing to make improvements to your business.
You count yourself out before you ever get started. One of the easiest things business owners do is give up before they get started. They ask another business owner for a price quote and because they don’t have the budget available they give up on the efforts. Or they refuse to bid on large projects because they think it takes more than what they can give. They speak or think and act on the temporary lack of. Stop doing this if you want to succeed. “When I started out as an event planner seven years ago, I would be afraid to bid on big projects because it was just me,” says Teri Robinson of AnyEvent Event Planning Services. “I was terrified of failing and spoke it and guess what? The devil used it against me. I eventually realized that I was the key to my success, with God of course, and I started to speak my victory and here I am seven years strong.”
You complain and complain and complain and complain. The most disturbing characteristic of a business owner is a complaining business owner. You are blessed, let’s get that out of the way. You have the ability and know how to operate a business. A business you created or acquired but you complain that you stay up late hours; that you have no free time; that your clients are ungrateful; that you are not making the money you should be; that you offer discounts and people still want things free. Complaints and the one thing that all of these statements have in common, YOU! As a business owner you set your prices, you set your discounts, you determine your clients, you work the hours you need to get the job done. If you are not managing your time or losing money dealing with unscrupulous clients then that is your fault, not theirs.
Bottom line … your tongue can cause destruction to your business or it can grow your business. Speak what you desire into existence and then walk in the belief that it is already done